| Product | Ideal for | Price from | Free version | |
|---|---|---|---|---|
| teams wanting CRM and email in one place | Free | Yes | Visit | |
| larger teams needing deep CRM customisation | See website | Free trial | Visit | |
| budget teams wanting CRM plus campaigns | Free | Yes | Visit | |
| teams wanting strong email automation | See website | Free trial | Visit | |
| small businesses starting email marketing | Free | Yes | Visit | |
| small businesses and nonprofits | See website | Free trial | Visit | |
| sales-led teams adding email | See website | Free trial | Visit | |
| small service businesses automating follow-up | See website | Free trial | Visit |
We compared 8 CRM and email marketing software on official feature pages, pricing pages, app store listings, privacy policies and public reviews, and ranked them on fit for the topic, value and honest drawbacks. The list below mixes well-known leaders with smaller options that do the same job well.

Ideal for: teams wanting CRM and email in one place

HubSpot is our pick for teams wanting CRM and email in one place. In our comparison, free CRM with email marketing stood out most, and that strength matters because it covers the daily work you will actually do with the product, rather than a feature you open once and forget. The honest catch is costs rise fast with contacts and hubs. That trade-off will not bother everyone, but it is worth knowing before you sign up, since switching later costs time. On balance, HubSpot suits buyers who value free CRM with email marketing more than they mind costs rise fast with contacts and hubs, and it is free to start.

Ideal for: larger teams needing deep CRM customisation

If you need larger teams needing deep CRM customisation, Salesforce deserves a close look. The detail that stood out to us was deep CRM customisation, which gives it a clear edge for people who want that specific job done well. There is a downside, and it is complex and costly. If that sounds like a deal breaker, the other options on this list cover the same ground in different ways. For most buyers though, Salesforce remains a solid choice, because deep CRM customisation carries real weight in daily use, and it is priced on its website.

Ideal for: budget teams wanting CRM plus campaigns

Zoho CRM fits budget teams wanting CRM plus campaigns better than most of the list. We kept coming back to affordable CRM with email campaigns, and that is the kind of practical strength that shows up in everyday use. No product on this list is perfect, and Zoho CRM is no exception: email design is basic. Weigh that against affordable CRM with email campaigns and your own priorities. If the weakness is minor for you, Zoho CRM is free to start and easy to try, which makes it a low-risk shortlist pick.

Ideal for: teams wanting strong email automation
For teams wanting strong email automation, ActiveCampaign is a strong candidate. Its main draw in our comparison was excellent automation recipes, which answers the most common complaint people have about this category. The weak spot is learning curve, so check that point against your own needs before you commit. Beyond that, ActiveCampaign delivers excellent automation recipes in a way that fits teams wanting strong email automation well, and it is priced on its website, which keeps the decision simple.

Ideal for: small businesses starting email marketing
Mailchimp earns its place here for small businesses starting email marketing. What we liked most was easy email builder, a strength that is easy to explain and easy to check on the product site before you pay. We would flag cRM features are lighter than HubSpot as the main drawback. It does not erase the appeal of easy email builder, but it does shape who should buy. If you fit small businesses starting email marketing and can live with that limit, Mailchimp is a sensible pick, and it is free to start.

Ideal for: small businesses and nonprofits
Start with Constant Contact if you want small businesses and nonprofits. The reason is simple: simple email and event tools, and few rivals on this list match it on that point. One thing to watch is automation is basic. That is the kind of detail that only becomes annoying after weeks of use, so test it during any trial. Otherwise, Constant Contact stands on simple email and event tools, and it is priced on its website.

Ideal for: sales-led teams adding email
Pipedrive is our pick for sales-led teams adding email. In our comparison, visual sales pipeline stood out most, and that strength matters because it covers the daily work you will actually do with the product, rather than a feature you open once and forget. The honest catch is marketing automation is thinner than ActiveCampaign. That trade-off will not bother everyone, but it is worth knowing before you sign up, since switching later costs time. On balance, Pipedrive suits buyers who value visual sales pipeline more than they mind marketing automation is thinner than ActiveCampaign, and it is priced on its website.

Ideal for: small service businesses automating follow-up
If you need small service businesses automating follow-up, Keap deserves a close look. The detail that stood out to us was cRM plus automation and payments, which gives it a clear edge for people who want that specific job done well. There is a downside, and it is pricing is high for tiny teams. If that sounds like a deal breaker, the other options on this list cover the same ground in different ways. For most buyers though, Keap remains a solid choice, because cRM plus automation and payments carries real weight in daily use, and it is priced on its website.
We started from the topic itself, best crm email marketing software, and kept only products that exist and work in October 2026 and truly fit it. For each candidate we checked the official feature page and pricing page, the app store listing where one exists, and public reviews, and we dropped anything we could not confirm or that only partly matched the topic. We then ranked the survivors on fit for the stated use, value for money, breadth of features and the honesty of their drawbacks. No product paid for a place on this list, and we did not claim hands-on testing that did not happen. Where a price could not be verified, we wrote See website rather than guessing.
Write down the two or three things your CRM and email marketing software choice must do on day one, then judge every option against that short list. A long feature page can distract you, but a product that misses a must-have will frustrate you no matter how polished it looks. Use the comparison table above to narrow the field to two or three finalists before you trial anything.
Free plans in CRM and email marketing software often cap the features you will need most, so read what is actually included rather than trusting the word free. Check per-user pricing, message or seat limits and renewal terms, and compare the yearly price with the monthly price. If pricing is quote-based, ask for the full fee schedule in writing before you commit.
Use a free plan or trial to test the exact task you care about, not just the demo flow. Invite the people who will use the product daily, check support response times, and confirm you can export your data if you leave. A short, honest trial tells you more than a long sales call, and it keeps switching costs low if your first pick disappoints.
Our pick for most people is HubSpot, because it fits teams wanting CRM and email in one place and covers the core job well. That said, the right answer depends on your budget and must-have features, so use the comparison table to shortlist two or three options and trial them before you decide.
Yes. 3 of the options on this list include a free plan, including HubSpot, Zoho CRM, Mailchimp. Free plans usually limit features, storage or usage, so check the limits against your needs before you rely on one.
Costs vary from free plans to quote-based enterprise pricing, and several entries on this list show See website for that reason. Per-user, per-message or per-seat pricing can add up fast, so total the cost for your actual team size and usage rather than trusting a headline price.
Check fit for your main task, total pricing including limits and renewals, support quality, and how easy it is to export your data. Also confirm the product works in your country and on your devices, since availability and features sometimes differ by region.
They overlap closely: people searching for best email crm software usually want the same shortlist, with a slightly different emphasis. The products above cover both angles, so pick by your must-have features and budget rather than by the exact search phrase you started with.