Best Remote Support Software in 2026: 8 Tools Compared

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By the Ainotely Editorial Team.
Updated November 2026. 8 min read. Prices and features researched from each vendor's official pages and app store listings at time of writing.
Best Remote Support Software
Quick picks
  1. 1TeamViewer logo
    TeamViewerEnterprise remote support
    Visit
  2. 2AnyDesk logo
    AnyDeskLow-latency connections
    Visit
  3. 3Splashtop logo
    SplashtopValue for support technicians
    Visit
  4. 4Zoho Assist logo
    Zoho AssistSmall support teams
    Visit
  5. 5ConnectWise ScreenConnect logo
    ConnectWise ScreenConnectMSPs and IT departments
    Visit
Short version:
In this guide Quick comparisonThe best remote support softwareHow we picked theseWhat to check before you choose remote support softwareFrequently asked questionsSources

Quick comparison

ProductIdeal forPrice fromFree version
TeamViewerEnterprise remote support$50.90 per monthYesVisit
AnyDeskLow-latency connections$23 per monthYesVisit
SplashtopValue for support technicians$22 per monthFree trialVisit
Zoho AssistSmall support teams$12 per technician per monthYesVisit
ConnectWise ScreenConnectMSPs and IT departments$30 per monthYesVisit
RemotePCCheap always-on access$22.12 per yearFree trialVisit
Chrome Remote DesktopFree basic accessFreeYesVisit
RealVNC ConnectCross-platform classic$8.25 per monthFree trialVisit

The best remote support software

These eight tools cover enterprise support, small-team helpdesks and free access. We compared official pricing pages, feature pages and public reviews, focusing on session quality, security, pricing model and the true cost at realistic team sizes.

TeamViewer logo
#1

TeamViewer

Ideal for: Enterprise remote support

TeamViewer website
teamviewer.com homepage

TeamViewer is the enterprise standard for remote support, and its familiarity is an advantage when supporting clients who already have it installed. It covers Windows, Mac, Linux, mobile and more, with session management, file transfer, remote printing and compliance features that large IT teams need.

The price is the drawback: Business plans cost $50.90 per month on annual billing, and the free personal tier aggressively flags suspected commercial use, which can interrupt work. For a large team or enterprise, TeamViewer's breadth justifies the cost. For a small team, Splashtop or Zoho Assist offers better value.

The good and the bad
  • Best-known remote support tool
  • Cross-platform
  • Strong compliance and security features
  • Business plan at $50.90 per month is pricey
  • Free tier flags suspected commercial use
AnyDesk logo
#2

AnyDesk

Ideal for: Low-latency connections

AnyDesk website
anydesk.com homepage

AnyDesk built its name on speed, and its DeskRT codec still delivers low-latency sessions even on weaker connections, which matters for remote support over poor networks. The client is lightweight, setup is fast, and a free tier covers personal use.

Pricing changed in late 2025 to a connection-based model that varies by region, with Solo plans from around $22.90 per month in the US in recent comparisons. Check the current quote for your region and team size before budgeting, since the old flat-rate pricing no longer applies everywhere.

The good and the bad
  • Fast DeskRT codec for low latency
  • Lightweight client
  • Cross-platform
  • Pricing switched to connection-based licensing in late 2025 and varies by region
  • Solo from around $22.90 per month
Splashtop logo
#3

Splashtop

Ideal for: Value for support technicians

Splashtop website
splashtop.com homepage

Splashtop SOS is the value pick for support technicians. At $22 per month on annual billing, it gives technicians attended and unattended access with strong streaming quality, file transfer and session tools, at less than half the price of TeamViewer Business. That value is why small MSPs with two to six technicians often choose it.

There is no permanent free plan, only a trial, and Business Access for remote work is priced separately from SOS. For a support team that needs professional tools at a sensible price, Splashtop is hard to beat.

The good and the bad
  • SOS at $22 per month for technicians
  • Strong streaming quality
  • Good value for small MSPs
  • No permanent free plan, only a trial
  • Business Access pricing differs from SOS
Zoho Assist logo
#4

Zoho Assist

Ideal for: Small support teams

Zoho Assist suits small support teams, especially those already using Zoho Desk, CRM or Books. Its free plan covers one technician and five unattended computers, which is genuinely useful for a tiny team, while Standard costs $12 per technician per month, or $10 on annual billing in some listings. Browser-based sessions and unattended access cover the core support job.

The ecosystem is smaller than TeamViewer's, and advanced reporting sits on higher tiers. For a small team that wants a capable, low-cost helpdesk tool, Zoho Assist is an excellent starting point.

The good and the bad
  • Free plan for one technician and five unattended computers
  • Standard at $12 per technician per month
  • Zoho Desk integration
  • Advanced features need higher tiers
  • Smaller ecosystem than TeamViewer
ConnectWise ScreenConnect logo
#5

ConnectWise ScreenConnect

Ideal for: MSPs and IT departments

ConnectWise ScreenConnect, formerly ConnectWise Control, is the MSP favorite in this list. It offers a free single-technician license with limited access agents, self-hosting for teams that want control over data, and multi-technician plans from $30 per month on annual billing. Integrations with ConnectWise's PSA and RMM tools add value for managed service providers.

The interface feels technical compared with TeamViewer or Splashtop, and pricing varies by plan in recent comparisons, from $27 to $33 per month for the One plan. For an MSP or IT department that wants control and scalability, ScreenConnect is a strong choice.

The good and the bad
  • Free single-technician license
  • Self-hosting option
  • Strong for MSPs
  • Paid plans from $30 per month
  • Interface can feel technical
RemotePC logo
#6

RemotePC

Ideal for: Cheap always-on access

RemotePC is the cheapest way to reach your own computers unattended. Consumer plans start at $22.12 per year for one computer in recent listings, with business plans priced by computer rather than by user, which suits owners accessing their own machines. File transfer, remote printing and always-on access cover the essentials.

It is priced by computer, so a team supporting many client machines should compare technician-based pricing instead. For a small business owner who mainly needs access to their own devices, RemotePC's price is unmatched.

The good and the bad
  • Very low per-computer pricing
  • Unattended access
  • File transfer and remote printing
  • Priced by computer, not user
  • Support features are thinner than SOS or ScreenConnect
Chrome Remote Desktop logo
#7

Chrome Remote Desktop

Ideal for: Free basic access

Chrome Remote Desktop is the free, no-fuss option for personal and occasional support. Install the Chrome extension, set a PIN, and access your own computers or help a family member, with no cost and no subscription. It works on Windows, Mac, Linux and ChromeOS.

There are no helpdesk features: no session queues, no reporting, no multi-technician management. For a professional support team, that gap matters. For personal use and quick favors, Chrome Remote Desktop is all most people need.

The good and the bad
  • Completely free
  • Simple setup through Chrome
  • Works across platforms
  • Basic features only
  • No session management, reporting or helpdesk tools
RealVNC Connect logo
#8

RealVNC Connect

Ideal for: Cross-platform classic

RealVNC Connect is the cross-platform classic, built on the VNC standard, with support for Windows, Mac, Linux, Raspberry Pi and mobile. Essentials plans start at $8.25 per month on annual billing, with a free Lite tier for up to five devices and three users for personal use.

The interface feels dated compared with Splashtop or TeamViewer, and advanced team features sit on higher tiers. For mixed-OS environments and Raspberry Pi fleets, RealVNC's broad platform support keeps it relevant.

The good and the bad
  • Long-standing VNC standard
  • Cross-platform including Raspberry Pi
  • Essentials from $8.25 per month
  • Interface feels dated to some users
  • Free Lite tier is limited to personal use

How we picked these

We compared official pricing pages, feature pages and public reviews for remote support tools available in October 2026. We favored tools with a working free tier or trial, a real support user base and current pricing, and we weighed session quality, security, pricing model and team features, since a tool priced per technician differs sharply from one priced per computer.

What to check before you choose remote support software

Start with who you support and how many technicians you have. A single technician supporting family or a small office can start free with Zoho Assist or Chrome Remote Desktop. A team of technicians needs per-technician pricing such as Splashtop SOS or ScreenConnect, while a business owner accessing their own machines should price per computer with RemotePC.

Then test session quality on a real connection, not just on office Wi-Fi. Check latency, multi-monitor support, file transfer and unattended access on the slowest connection you support, since a tool that stutters there will frustrate clients.

Finally, check security and compliance. Confirm two-factor authentication, session logging, encryption and permission controls, especially when supporting regulated clients. Get the renewal price in writing, since first-year discounts on some tools jump noticeably at renewal, and confirm whether your plan includes the support hours you need.

Frequently asked questions

What is the best remote support software?

TeamViewer is the enterprise standard, Splashtop SOS offers the best value for technicians at $22 per month, and Zoho Assist suits small teams with a useful free plan. The best choice depends on team size and budget.

Is there free remote support software?

Yes, Chrome Remote Desktop is free for basic access, RustDesk is free and open source with self-hosting, and Zoho Assist and ConnectWise ScreenConnect offer free tiers for small teams. Paid tools add session management and reporting.

How much does remote support software cost?

Prices in this list run from free for Chrome Remote Desktop to $8.25 per month for RealVNC Connect, $12 per technician for Zoho Assist, $22 for Splashtop SOS and $50.90 for TeamViewer Business. Always check whether pricing is per technician, per user or per computer.

What is the difference between remote support and remote access?

Remote support covers attended sessions where a technician helps a user live, while remote access covers unattended access to your own computers at any time. Most tools in this list cover both, but pricing and features differ by use case.

Is remote support software safe?

Reputable tools use encryption, two-factor authentication and session logging, but safety also depends on your practices. Only accept sessions from trusted technicians, verify the technician's identity before granting access, and revoke access after the session ends.

Sources

  1. https://www.teamviewer.com
  2. https://www.anydesk.com
  3. https://www.splashtop.com
  4. https://www.zoho.com/assist/
  5. https://www.connectwise.com
  6. https://www.remotepc.com
  7. https://remotedesktop.google.com
  8. https://www.realvnc.com
  9. https://rankite.com/blog/best-remote-control-software