| Product | Ideal for | Price from | Free version | |
|---|---|---|---|---|
| Software reviews for B2B buyers | See website | Yes | Visit | |
| Software reviews and discovery | See website | Yes | Visit | |
| Reviews on Google Search and Maps | Free | Yes | Visit | |
| Local business reviews | See website | Yes | Visit | |
| Verified reviews for online stores | See website | No | Visit | |
| Verified customer reviews for brands | See website | No | Visit | |
| Reviews plus local listings management | See website | No | Visit | |
| Review requests by text message | See website | No | Visit |
We compared official feature pages, pricing pages, app store listings, privacy policies and public reviews to build this list for trustpilot alternatives. Every option below exists and works today, and each one earns its place for a different kind of reader. B2B buyers read G2 and Capterra, local customers read Google and Yelp, and product buyers read on-site reviews, so match the platform to where your customers already look. G2 leads this list because it handles software reviews for b2b buyers well for the widest range of readers, but the right choice depends on your budget, your device and how much support you want.

Ideal for: Software reviews for B2B buyers
Here is the short version. G2 is built for readers who want software reviews for b2b buyers, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is large B2B software review base. The price picture is see website, with a free plan status of yes. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is b2B software only. paid plans needed for full vendor tools If that trade-off is acceptable, this is a solid choice for its audience.

Ideal for: Software reviews and discovery
Start here if you want the safe default. Capterra is built for readers who want software reviews and discovery, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is large software review catalogue. The price picture is see website, with a free plan status of yes. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is software focus only. review collection tools are paid If that trade-off is acceptable, this is a solid choice for its audience.

Ideal for: Reviews on Google Search and Maps

This one suits a specific kind of reader. Google Reviews is built for readers who want reviews on google search and maps, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is free. The price picture is free, with a free plan status of yes. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is no vendor dashboard depth. review disputes are hard to resolve If that trade-off is acceptable, this is a solid choice for its audience.

Ideal for: Local business reviews
Consider this if the top picks do not fit. Yelp is built for readers who want local business reviews, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is strong local discovery. The price picture is see website, with a free plan status of yes. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is filtered reviews frustrate some owners. advertising costs extra If that trade-off is acceptable, this is a solid choice for its audience.

Ideal for: Verified reviews for online stores
A strong option for a narrower need. Reviews.io is built for readers who want verified reviews for online stores, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is verified review collection. The price picture is see website, with a free plan status of no. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is pricing is per plan. smaller review base than Trustpilot If that trade-off is acceptable, this is a solid choice for its audience.

Ideal for: Verified customer reviews for brands
Worth a close look before you decide. Feefo is built for readers who want verified customer reviews for brands, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is verified purchase reviews. The price picture is see website, with a free plan status of no. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is pricing is quote based. best for larger retailers If that trade-off is acceptable, this is a solid choice for its audience.

Ideal for: Reviews plus local listings management
This belongs on the shortlist for a reason. Birdeye is built for readers who want reviews plus local listings management, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is review requests across platforms. The price picture is see website, with a free plan status of no. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is pricing suits multi-location businesses. small firms may find it costly If that trade-off is acceptable, this is a solid choice for its audience.

Ideal for: Review requests by text message
Do not overlook this one. Podium is built for readers who want review requests by text message, and its published feature set matches that promise rather than trying to cover every possible use case at once. Its clearest strength is text-based review requests. The price picture is see website, with a free plan status of no. Before you sign up, check the current plan limits on the official site, because caps on users, usage or features are where most buyers get surprised after the first month. The catch is pricing is per location. review management is the core, not discovery If that trade-off is acceptable, this is a solid choice for its audience.
We started from the topic itself and kept only products that exist and work today and truly fit it. For each one we checked the official homepage, the pricing page and the free tier, and we read app store listings, privacy policies and public reviews where they were relevant. Products with a homepage we could not verify were left out, and prices we could not verify are shown as See website rather than guessed. We favored a mix of well-known leaders and strong smaller options, and we weighed entry price, free tier, platform coverage and honest weaknesses. No product here paid for its place, and we did not claim hands-on testing we did not do. What follows is a comparison of published facts, so you can check any claim on the vendor site before you buy.
Start by naming the job you need done, then match it to one entry plan, not to a whole product family. Check which devices are supported, whether your data can be exported, and what happens when you cancel. A tool that locks your work inside its own format costs more to leave later, even when the monthly price looks low. Next, test the free tier or trial on a real task from your own week, and watch for the limit that bites first. That limit is usually a seat count, a usage cap or a feature held back for a higher tier. Google Reviews and Yelp are worth comparing side by side here, because they serve different audiences at different prices, and the cheaper one is not always the weaker one for your case. Finally, read the renewal and cancellation terms before you enter payment details, and set a reminder to review the subscription after the first month. Many buyers keep paying for a tool they stopped opening, and a short review each quarter keeps the stack honest. If two options feel close, pick the one with clearer pricing and simpler cancellation.
For most readers it is G2, because it covers software reviews for b2b buyers with a clear pricing page and broad support. Capterra is the best alternative when you need software reviews and discovery instead. Try the free tier or trial of both before you decide, since daily feel matters as much as the feature list.
Yes, several options here offer a free tier, including G2, Capterra, Google Reviews. Free tiers usually limit seats, usage or advanced features, so check what is included before you rely on one for daily work.
Entry prices in this list run from free up to the higher tiers shown in the comparison table, and the real cost depends on seats, usage and add-ons. G2 starts at see website, which is a fair benchmark for the group. Always confirm the current price on the official site, since vendors change plans during the year.
In most cases yes, but the effort depends on how much data you have stored and whether it exports cleanly. Before you commit, check export options and whether a trial lets you import your existing work. Keeping a backup outside the tool makes any future switch far easier.
Generally no, reviews belong to the platform where they were left and cannot be exported as verified reviews to a rival. You can keep collecting new reviews on another platform, but your Trustpilot history stays on Trustpilot.